We are a full service advertising specialties company offering a wide range of promotional items to promote your company.
We can assist your marketing objectives with these quality programs:
We help you find a cost-effective way to market and promote your business with custom promotional items that speak to your customers and clients. With the number of companies we work with the possibilities are only limited by your imagination.
Claims, Adjustments and Returns
Once an approved order is imprinted or embroidered, it cannot be returned to the factory unless the product is defective or we imprint improperly.
In the unlikely event of a product defect or if you have any problems with your order, please contact customer service at 512-507-4709 within 5 days of receipt. We advise opening your merchandise to review its quality even if you do not intend to use it right away. All claims must be reported within 5 calendar days upon receipt of goods. If no claim is made withing 5 days, the Customer and 512 Promos will understand the order to be complete and accepted in satisfaction of the sales order and all associated terms and conditions. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately. If appropriate, we will issue an RMA number (Return Merchandise Authorization) and provide you with a special shipping address.
Returns are not accepted for any other reason